Public Status Pages: Keep Your Customers Informed During Downtime
Alphora Signals now supports branded, public status pages with maintenance windows. Here's why they matter and how to set one up in minutes.
Why a status page matters
When something breaks, your customers find out one of two ways: they check a status page, or they message you directly. Without a status page, every incident turns into the same conversation repeated across email, chat, and support tickets — while you're also trying to fix the problem.
A status page redirects that traffic to a single, always-current source of truth. It doesn't prevent incidents, but it removes the communication overhead of one, and it signals to customers that outages are being tracked, not ignored.
What's on an Alphora status page
- Live monitor status — pick which website, API, DNS, or cron monitors appear, and in what order.
- Maintenance windows — schedule planned work ahead of time so it reads as maintenance, not an outage.
- Your branding — light and dark logos, a favicon, and a choice of English or Spanish.
- Your domain — publish on the subdomain we provide, or point a custom domain at it with automatic HTTPS (Pro).
- Access control — keep it open, or restrict it with a password or an IP allowlist (Pro).
Maintenance windows in practice
Without a maintenance window, planned work looks identical to an incident on a status page — a monitor going critical is a monitor going critical, regardless of whether you meant it to happen.
A maintenance window fixes that. Create one with a title, an optional message, a start time, and (optionally) an end time, then attach the monitors that will be affected. While the window is active, those monitors show as under maintenance instead of critical — so a scheduled deploy doesn't trigger a wave of “is it down?” messages.
Setting one up
Publishing a status page takes a few steps:
- Open a project that already has monitors attached.
- Create a status page and give it a name.
- Add monitors — choose which ones are public and in what order they appear.
- Set the details — logo, language, how many days of history to show, and a custom domain with Pro if you have one.
- Publish and share the link.
From there, it updates itself. The only thing you manage going forward is scheduling maintenance windows for planned work.
FAQ
Is a status page free?
Yes. Free includes 1 public page on an Alphora subdomain. Pro includes 5 pages with custom domains, password protection, IP allowlists, branding removal, analytics, and up to 500 confirmed email subscribers across your account.
Does the status page update in real time?
It reflects the latest detected state of whichever monitors you've added. Website and API checks run every five minutes; SSL, domain, and DNS checks run daily. There is nothing to update by hand during an incident.
Can I use my own domain?
Yes, with Pro. Point a CNAME at the subdomain we give you, add it as a custom domain, and we issue the TLS certificate automatically.
What is a maintenance window for?
Planned work — a deploy, a database migration, scheduled provider maintenance — shouldn't look like an outage to your customers. Attach the affected monitors to a maintenance window ahead of time and the status page shows "Under maintenance" instead of a red status.
Can I restrict who sees a status page?
Yes. Pro includes password protection, IP allowlists, and search engine indexing controls. Free status pages are public.
Alphora Signals
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Built from monitors you already have. 1 public page on Free.
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