Privacy Policy

1. Introduction

Alphora Signals AI ("we", "our", or "us") operates the Alphora Signals platform. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following categories of information:

• Account information — your email address and password (hashed) when you register.
• Billing information — subscription plan and payment status. Payment card details are processed and stored exclusively by Stripe; we never see or store raw card numbers.
• Usage data — pages visited, features used, and interaction timestamps, collected via server logs and analytics.
• Newsletter preferences — your email address and subscription status.

3. How We Use Your Information

• To create and manage your account and deliver the services you requested.
• To process subscription payments and manage billing through Stripe.
• To send you the daily Alphora Signals newsletter and transactional emails.
• To improve the platform, debug issues, and monitor service health.
• To comply with legal obligations.

4. Third-Party Services

We share data with the following trusted third parties solely to operate the service:

• Supabase — authentication and database hosting.
• Stripe — payment processing. Governed by the Stripe Privacy Policy.
• Resend — newsletter delivery.
• finlight — market data API (we send no personal data to finlight).

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

5. Data Retention

We retain your account data for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law (e.g., billing records for tax compliance).

6. Cookies

We use session cookies to maintain your authenticated state. No advertising or cross-site tracking cookies are used. You can disable cookies in your browser settings, but doing so will prevent you from staying logged in.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Withdraw consent or object to processing.
• Data portability.

To exercise any of these rights, contact us at privacy@alphorasignals.com.

8. Security

We implement industry-standard security measures including encrypted connections (TLS), hashed passwords, and row-level security in our database. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or by email. Continued use of the service after changes take effect constitutes acceptance of the updated policy.

11. Contact

Questions about this Privacy Policy? Reach us at privacy@alphorasignals.com.